![]() The only resource on the internet that provides accurate data on the availability of our services is the AWS Service Health Dashboard. To put it in context, Downdetector received about 8,000 total user reports of problems at AWS yesterday, whereas we received over 400,000 user reports during the most recent significant AWS outage on December 16.”Īn AWS spokesperson told Fortune, “there was no broad service issue with AWS. However, we do not believe there was a widespread service issue on AWS’s platform. Luke Deryckx, the CTO of Downdetector’s parent company Ookla, told TechRadar on Wednesday, “We see a small number of credible reports that some AWS users had issues with their platform yesterday. That outage, caused by a software problem, affected everything from Disney amusement parks and Netflix videos to robot vacuums and Adele ticket sales. That number jumped 42% in the past year, as more and more companies rely on it with a significant portion of their employee base working remotely.Īny outage at AWS did not seem to be having the cascading effects that were seen last December. Down Detector, a site that tracks service outages, noted a. The popular messaging service has more than 156,000 paying corporate customers (including Fortune). Slack and Peloton were among the companies experiencing a widespread outage on Tuesday the cause of which has yet to be identified. ET, but said that issue had been resolved at 9:48 p.m. For reasons unknown, Slack was down across the Americas, Europe, Asia, Northern Africa, and Oceania. Slack also experienced a separate outage for some customers the previous night at approximately 8 p.m. FebruWorkplace communication platform Slack hit a snag on Tuesday morning, which caused a global disruption to its services for over three hours. ET, its own service health dashboard showed that AWS was not, in fact, down. Amazon said that despite AWS outages appearing on Downdetector as of 12:23 p.m. ![]() ET, the company added it was starting to see “signs of improvement” but was “still monitoring the situation. We’re looking into the cause and will provide more information as soon as it’s available.”Īs of 12:07 p.m. Slack acknowledged the outage on its website’s status page, saying, “We’re investigating the issue where Slack is not loading for some users. All rights reserved.Downdetector, which tracks internet outages, was showing significant spikes at both Slack and Amazon Web Services, although Amazon repeatedly denied to Fortune that it suffered a widespread outage. ™ & © 2020 Cable News Network, Inc., a WarnerMedia Company. "Slack being down is the WFH snow day," one Twitter user said. "Slack" was also trending on Twitter Monday morning, with users complaining of slow service and challenges with logging in. Down Detector showed the majority of the Slack reports were from the United States. The website Down Detector listed as many as 1,900 reports, including problems related to connecting and sending messages. Slack declined to say how many users are affected. For the latest updates please keep an eye on and ." "We know how important it is for people to stay connected and we are working hard to get everyone running as normal. "Our teams are aware and are investigating the issue," a Slack spokesperson said in a statement to CNN Business. Slack has more than 12 million daily active users, including many major tech companies and news organizations. With millions of people unable to work in their offices, Slack and rival Microsoft Teams have become crucial communications tools to keep many businesses up and running during the pandemic. About two hours later, Slack said some users may be unable to connect to the service, while others are still experiencing "general performance issues," adding that the company is "continuing to dig in on our side" and will provide updates. It said the issue was causing delays in some messages and calls. The company noted on Monday morning around 10 am ET that some users might be experiencing slowness with Slack's desktop, mobile and browser applications. Slack is having performance issues Monday - which could mean trouble for the many companies that rely on the workplace communication tool to keep remote teams running.
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